Privacy Policy

RAIMON (raimonbd.com)

Last updated: October 2026

RAIMON ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you use our website.

Information We Collect

Personal details: name, phone number, email address, delivery address.

Order details: products purchased, size, color, quantity, order history, and payment method chosen.

Giveaway and campaign entries: details and proof screenshots/files you submit through our giveaway forms.

Technical data: IP address, browser type, device information, and pages visited.

Messages: information you share when you contact us by phone, WhatsApp, or email.

How We Use Your Information

• To process, confirm, and deliver your orders
• To contact you about your order, returns, or exchanges
• To run giveaways and verify entries
• To improve our website, products, and customer service
• To send offers or updates (only if you have agreed)
• To prevent fraud and keep our website secure

Payment Information

We do not store your card or mobile banking PIN/password. Payments made through third-party gateways or mobile banking services are handled by those providers under their own policies.

Sharing Your Information

We do not sell your personal data. We only share what is necessary with:

• Courier and delivery partners (to deliver your order)
• Payment service providers
• Authorities, when required by law

Cookies

We use cookies to keep your cart, remember your preferences (such as language), and understand how visitors use the site. You can disable cookies in your browser settings, but some features may not work properly.

Data Security

We take reasonable technical and administrative steps to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, so we cannot guarantee absolute security.

Data Retention

We keep your information only as long as needed for orders, legal and accounting requirements, and customer support.

Your Rights

You may contact us to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data (subject to legal or transactional requirements)
• Opt out of promotional messages at any time

Children's Privacy

Our website is not intended for people under 18. We do not knowingly collect data from minors. If we learn that a child has provided information, we will delete it promptly.

Contact Us

For any questions, complaints, or requests about this policy:

📧 Email: 

📞 Phone/WhatsApp: [your number]

🏢 Address: [your address], Bangladesh

Changes to This Policy

We may update this policy at any time. Changes take effect once posted on this page, so please check it from time to time.